Hubertus Alpin Lodge & Spa

Lovely hosts; most staff members go out of their way to make your stay a good experience, especially at the restaurant. Cozy bar to have drinks at before dinner. Food is nice. Our junior suite was clean and spacious. We stayed there last year and I took a class with an apparently well-known yoga teacher. I was quite disapointed as the class reminded me more of very light gymnastics with funny breathing techniques. I assume they want to live up to everyone's expectations, but this clearly wasn't yoga (and the lady was a bit rude, too). Also, the spa didn't live up to our expectations. It's small and not very comfy. The room to relax after going to the sauna is cold and has no atmosphere. People get up early to throw towles on the beds by the pool, staff doesn't do anything about it. More than once we didn't find a spot to put our belongings, although there were at least 10 empty but reserved beds. All in all, we had a good stay, but it just wasn't for us and therefore probably wouldn't go back.

It's ok for a restaurant to be busy, in which case the servers could kindly / apologetically explain to the guests that there will be a wait. Instead, Helene was grumpy and rude each time she spoke to us. When we paid the bill we explained the kaiserschmarren we ordered never arrived, THEN she tried to bring it out AFTER we had already paid! She said that it just took longer, even though the other food had arrived and been eaten. So we ate cold kaiserschmarren because Helene couldn't admit it had been forgotten. I dont mind a busy restaurant, but that's not an excuse for terrible service.